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The Wilburn Medical USA Best Price Guarantee

We Guarantee the Best Price and will match any manufacturer's authorized pricing on most of our 90,000 items (*Some manufacturers are excluded). If you see a Lower Price give us a Call at 1-877-WILBURN (1-877-945-2876). 

MINIMUM ORDERS

Domestic Shipping Orders for domestic shipments (USA and Outlining Territories) have a $100.00 minimum order Requirement. If you are a Not A Health Care Professional Any Orders Placed on this website under $100 may be Subject to a $25.00 Minimum Order Fee in addition to freight charges and/or a total Cancellation of the order. 

International Shipping: Orders for international shipment have a $2,500.00 minimum order requirement, will be assessed a $100.00 processing fee in addition to freight charges and require a wire transfer of funds to process the order.

SHIPPING CHARGES

Please be advised that shipping charges for orders less than $500.00 vary based on package weight, dimensions, total number of packages, perishability, urgency, and delivery location. Shipping fee starts at $9.50 for most orders. We ship UPS Ground unless otherwise requested. You may request a specific carrier by noting that with our customer service team when placing your order or add it to the comment section if placing the order online. You may also request that we bill the shipping to your UPS by providing that account number in the text box during checkout.

FREE SHIPPING

Please be advised that our No Charge (free) shipping policy refers to standard ground shipping via UPS or USPS (which is determined at the discretion of Wilburn Medical USA) and applies to those orders with a delivery destination in the continental US only. Items requiring expedited shipping (i.e., vaccines, refrigerated products) or when expedited shipping is requested by the customer; the customer will be billed at the expedited rate. Some items, due to their size and/or their weight, may not be eligible for free shipping. Items under $500 with a Free Shipping Promo may not count towards the free shipping threshold for the whole shopping cart. 

EXPEDITED SHIPPING

Expedited shipping transit times are calculated from the time the product is shipped from our facility.  Not all items available on our web site are stocked in our facility and may take from 1 to 3 weeks to arrive at our facility for shipping.  If your order has a critical shipping requirement please contact us for specific availability.

Drop Shipped Items

Items that are drop shipped from the Manufacturer may be subject to a qualification period and shipping times may vary. Some manufacturers do not allow expedited shipping request.   

SALES TAX

Taxes are only collected from our customers in North Carolina. This does not relieve customers from other states if their obligation to pay taxes that may be required.

RETURNS & CANCELLATIONS

Items eligible for return are subject to a 25% restocking fee and must be accompanied by a Return Authorization that is made available by contacting Wilburn Medical USA 1-877-945-2876 or 336-996-6820. Customer is responsible for return freight.  Returned items must be returned within 30 days of shipment and within 14 days of receipt of the Return Authorization. Product and product packaging must be in resaleable condition. Labels on exterior packaging would be considered not in resalable condition.

Refrigerated Items, Pharmaceuticals, Injectables, Reagent Test Cassettes, and most Non-Stock Items are not eligible for return.

Defective or Items shipped in error will be the responsibility of Wilburn Medical USA or the original manufacturer. Shipping errors must be brought to our attention within 7 days of receipt.

 

UPS Ground Map

 

Forms:

Wilburn Medical USA W-9 Form

Credit Application

If you desire to set up terms with Wilburn Medical USA, please download this form and fax it back to 1-866-329-9452

 

 

Wilburn Medical USA is a member of:

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"So in everything, do to others what you would have them do to you, for this sums up the Law and the Prophets."

Matthew 7:12 (NIV)

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Wilburn Medical

Wilburn Medical is your online medical clinic supply store! If you're searching online to find deals to buy medical equipment and wholesale medical supplies at a low price, Wilburn Medical has the selection of supplies you've been looking for at a great price. There may be other hospital medical products you could buy online, but Wilburn Medical sells only the best wholesale medical supplies at the discount you deserve. Our website helps you find all the top quality medical supplies so that you may order hospital supplies quickly and easily at a low cost. Wilburn Medical provides convenient online ordering and our shipping is quick and competitive. Check back often and shop for sale prices and promotions. Call us, contact us, or order online today for all your medical supply product needs!